March 1, 2007
Dear Mr S,
As discussed Tuesday February 20, 2007 with M, then the director of Greely First Steps Daycare, Monkey and Big C could not be accommodated at your facility after Friday March 2, 2007. Thank you for your letter dated February 22, 2007 offering to extend this original date to April 2, 2007. As discussed this morning, we will not be taking you up on your offer. We do appreciate that you are trying to assist us with this very difficult time.
As a parent I am sure that you can understand the emotional toll that this situation has taken on us. This upheaval started, for us, with the overly dramatic and unnecessary way in which R delivered the news to us. She left a voicemail on my cell phone telling me to “call the day care immediately”. She called at home but never tried us at work. I panicked, concerned that something may have happened to one of the children, and called back only to be told that she didn’t know what was going on but that M would call me that night. Less than an hour later R informed Dave that there was no spot for Big C as of March 2. Many phone calls to M went unanswered and the promised phone call from her never came. I finally had to get in touch with you the following day to find out that both children had the same accommodation issue and that an extension of the March 2 deadline would be possible.
This has been a very difficult week for us. If we had known in advance of my return to work on February 14 that this would happen less than a week later we would have taken the time and care required to secure appropriate child care for our children. We have spent the last week interviewing at least one and sometimes two providers per day. We have had to take the children through an unending series of new experiences that have been both confusing and frightening to them. It has rocked the confidence that they had in their day to day routines.
Monkey has come to be very comfortable there. He is confident, knows what to expect and feels safe and loved. We were very comfortable with the care that is provided at Greely First Steps Daycare and had no hesitation to send our second son Big C to your facility when the time came. Monkey is a very bright child and has been asking many questions. He knows that he will have to soon leave all of his friends at the day care and he doesn’t want to. We all felt safe and secure in that environment, having it taken away so abruptly has been very upsetting. Monkey is not sleeping well and to be honest, I am not either. It is hard to know that your children are confused and scared and not being able to protect them from it.
We are now in a position to have secured two possible options for the children’s ongoing care that are available to start immediately. In light of the toll that this situation has taken on our family we intend to get the transition started immediately so that the children can start to get settled and get on with re-acquiring a feeling of stability and confidence in their daily routines.
So, as discussed with you by phone this morning we will terminate this agreement as of March 2, 2007.
I would like to make a special mention to you of the care that K and C have taken during this time. Both have been very helpful and supportive as we have been making arrangements for alternate care.
Dear Mr S,
As discussed Tuesday February 20, 2007 with M, then the director of Greely First Steps Daycare, Monkey and Big C could not be accommodated at your facility after Friday March 2, 2007. Thank you for your letter dated February 22, 2007 offering to extend this original date to April 2, 2007. As discussed this morning, we will not be taking you up on your offer. We do appreciate that you are trying to assist us with this very difficult time.
As a parent I am sure that you can understand the emotional toll that this situation has taken on us. This upheaval started, for us, with the overly dramatic and unnecessary way in which R delivered the news to us. She left a voicemail on my cell phone telling me to “call the day care immediately”. She called at home but never tried us at work. I panicked, concerned that something may have happened to one of the children, and called back only to be told that she didn’t know what was going on but that M would call me that night. Less than an hour later R informed Dave that there was no spot for Big C as of March 2. Many phone calls to M went unanswered and the promised phone call from her never came. I finally had to get in touch with you the following day to find out that both children had the same accommodation issue and that an extension of the March 2 deadline would be possible.
This has been a very difficult week for us. If we had known in advance of my return to work on February 14 that this would happen less than a week later we would have taken the time and care required to secure appropriate child care for our children. We have spent the last week interviewing at least one and sometimes two providers per day. We have had to take the children through an unending series of new experiences that have been both confusing and frightening to them. It has rocked the confidence that they had in their day to day routines.
Monkey has come to be very comfortable there. He is confident, knows what to expect and feels safe and loved. We were very comfortable with the care that is provided at Greely First Steps Daycare and had no hesitation to send our second son Big C to your facility when the time came. Monkey is a very bright child and has been asking many questions. He knows that he will have to soon leave all of his friends at the day care and he doesn’t want to. We all felt safe and secure in that environment, having it taken away so abruptly has been very upsetting. Monkey is not sleeping well and to be honest, I am not either. It is hard to know that your children are confused and scared and not being able to protect them from it.
We are now in a position to have secured two possible options for the children’s ongoing care that are available to start immediately. In light of the toll that this situation has taken on our family we intend to get the transition started immediately so that the children can start to get settled and get on with re-acquiring a feeling of stability and confidence in their daily routines.
So, as discussed with you by phone this morning we will terminate this agreement as of March 2, 2007.
I would like to make a special mention to you of the care that K and C have taken during this time. Both have been very helpful and supportive as we have been making arrangements for alternate care.
1 comment:
Saje, I had no idea what was going on. You certainly don't need such stress going back to work. My thoughts are with you all.
Interestingly, when I went back to work last year Simon and I had an awful time trying to find care for Sam. It was very stressful. The quality of the home care providers is awful. I remember one woman just sat on the couch during the interview while a 15 month old little girl in her care was getting into all sorts of trouble. SHE DID NOTHING. That was what she did when we were around....what in the world would she do when we were not there!!
You know what I always say when it comes to home care/day care...go with your mommy instinct. It won't steer you wrong.
Love Kathleen
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